Capital One Credit Card Complaint

Billing disputes

Capital One Credit card department,

Billing disputes Nevada

I ordered - - ounces of patriott power greens from - around -, received the product and got billed for $58.00 on - -, 2016 and this was a plain one time order and no monthly automatic order was mentioned or talked about.received another merchandise on - - and got billed on - -. I immediately returned the product at the post office, return to sender process.Called the company and cancelled any incoming order. I received a credit on -/-/2016 for $58.00 towards the charge for the -/-/2016..Then on - -, 2016, the company sent me another merchandise and got billed for $ -.I then returned the product thru the post office return to sender system.Then i received a $58.00 credit on -/-/- for the purchase on -/-/-.Then Capital one rebilled me for $58.00 on - -, 2016 for the -/-/2016 which was credited on -/-/2016.Then on -/-/2016, Capital one rebilled me for $58.00 against the credit of $58.00 on -/-/-.In summary, I kept - - ounces of their product, returned - of products that wasnt ordered, then Capital one rebilled me $58.00 - times..total of $110.00 hard earned dollars ... ... Their information ... phone number - Patriot HealthAlliance ...

Capital One customer in Nevada
Aug 14, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with monetary relief

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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