Capital One Credit Card Complaint

Billing disputes

Capital One Credit card department,

Billing disputes Utah

I was told I would have a permeant credit of - USD. Not the full amount of - USD - - transaction. The issue is you guys are request more from me. I read the email you sent to my account online. I also called your customer service today. No one had a clue what was going on. I would like to know if my permeant credit is what it states. I received a letter via email stating I had a permeant credit. I am confused and would like someone to call me please.

Capital One customer in Utah
Aug 13, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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