SunTrust Banks, Inc. Bank Account Or Service Complaint

SunTrust Banks, Inc. Bank account or service department,

Checking account Account opening, closing, or management Georgia

Dear Consumer Financial Protection, Approximately around two months ago, I opened a checking account with SunTrust Bank in -, GA. After shopping around, I decided to go with SunTrust as they had a good reputation and I like the products they offered. I opened a checking account and decided to get the SunTrust - - Debit Card. I was told that as long as I have deposits of at least $2000.00 per month, I would not see any monthly services fees. I noticed fees in the past couple months from SunTrust. - was a $75.00 fee and the other was $25.00 each. After questioning the bank, I had the $25.00 fee refunded and was explained that the $75.00 fee was a - time fee for the - Debit Card. A couple weeks later, I noticed another $25.00 fee and when I went to the bank to question it, I was told that this was a maintenance fee because I have Signature Advantage Account which requires a daily balance of $25000.00. I was then informed that the Select Checking was the account that I should have gotten where the fees were waived for having the the $2000.00 deposits per month. I was informed I would loose my - Debit Card if I switched. I believe this to be unfair as I was n't told about these fees and the reason I chose SunTrust to begin with was the - feature. I ask that the CFPB please advocate on my behalf so that SunTrust and I can come to an reasonable agreement.