USAA Savings Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

USAA Savings Bank account or service department,

Checking account Problems caused by my funds being low Texas

USAA classifies debits as " - '' so that they can break the law and charge their members NSF fees. This has happened to me on three separate occasions. Also, USAA allowed me to make a transfer from a balance that USAA had mistakenly informed me I had, then, charged me an NSF fee for this transfer. I have asked USAA several time to deauthorize an automatic debit, they maintain that they will not do that without me paying a fee which I obviously do not have so they keep allowing the automatic debit and they charge me $25.00 a pop everytime they do so. USAA has accumulated nearly $500.00 of fees from my account by refusing to deauthorize the recurring debit.

USAA Savings customer in Texas
Aug 08, 2016

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

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