Bank of America Bank Account Or Service Complaint

Cashing a check without an account Account opening, closing, or management

Bank of America Bank account or service department,

Cashing a check without an account Account opening, closing, or management

Hello, I am an - citizen and I lived in the U.S. between -/-/--/-/- on -. I opened a checking account with Bank of America when I was a - at -. When I returned to - on -/-/-, I did n't close my BofA account. On -/-/-, BofA closed my bank account and sent a check for the balance ( -USD ) to me. The problem is that - banks do not cash this check, because there is no financial relationship between - and the US. No other country, including -, -, etc. opens a bank account for an - citizen too. So literally I can not get my money back! I asked BofA help-desk if I can endorse the check and sent it to a relative who lives in the US, so he can deposit the check into his own account ; They said No! I asked them to cancel this check and issue a new one under the name of a friend of mine who lives in -, so he can cash the check. BofA refused again. I want to know if I can ever get my money back. Can you help with that? Regards, - -

Bank of America customer in
Jul 31, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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