JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

APR or interest rate California

I have filed a complaint prior to this - asking Chase Bank ( the holder of my credit cards to lower the interest rate on my cards ( I have a perfect payment record on all my cards ). They did nothing. Since that time I have paid off my credit card debt, have - balances on my - Chase cards and have a - Credit Score- an excellent score. I have since contacted this bank and was told there was nothing they could do. The interest rates range from 19.99 % to 29.99 %. I appreciate the fact that we have the CFPB, but I also believe that this bureau needs the muscle to force these banks to do the right thing. They respond immediately when a complaint is filed, but do nothing.