TD Bank US Holding Company Credit card department,
Recently, Target replaced my existing credit cards with new cards. Upon receipt of the new cards, I registered them in accordance with Target 's instructions. When I attempted to use the referenced card at our local Target, it was rejected. I contacted Target and was informed that my account was " Past-Due ''. I travel frequently, unable to receive mail, and must manage my Target Account online. According to the Target Website, my account was always current and " Auto-Pay '' was active. I called " - '' at Target and she updated my Target Online Account, which now shows - " Late-Payment-Fees '' of $27.00 and $37.00 on - - and - - -, respectively. As I never received a paper bill and the Target Website always showed that my account was current and " Auto-Pay '' active, I dispute the " Late-Payment-Fees '' reflected on the attached printout and request that they be credited to my Target Account. I have always dealt with Target in Good-Faith and request that Target do the same. Your assistance in this matter is appreciated.
TD Bank US Holding Company customer in Virginia
Jul 27, 2016
* Source: CFPB Complaint Database
TD Bank US Holding Company response to complaint:
Closed with monetary relief
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