TD Bank US Holding Company Credit Card Complaint

Late fee

TD Bank US Holding Company Credit card department,

Late fee Virginia

Recently, Target replaced my existing credit cards with new cards. Upon receipt of the new cards, I registered them in accordance with Target 's instructions. When I attempted to use the referenced card at our local Target, it was rejected. I contacted Target and was informed that my account was " Past-Due ''. I travel frequently, unable to receive mail, and must manage my Target Account online. According to the Target Website, my account was always current and " Auto-Pay '' was active. I called " - '' at Target and she updated my Target Online Account, which now shows - " Late-Payment-Fees '' of $27.00 and $37.00 on - - and - - -, respectively. As I never received a paper bill and the Target Website always showed that my account was current and " Auto-Pay '' active, I dispute the " Late-Payment-Fees '' reflected on the attached printout and request that they be credited to my Target Account. I have always dealt with Target in Good-Faith and request that Target do the same. Your assistance in this matter is appreciated.

TD Bank US Holding Company customer in Virginia
Jul 27, 2016

* Source: CFPB Complaint Database

TD Bank US Holding Company response to complaint:
Closed with monetary relief

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