JPMorgan Chase & Co. Credit Card Complaint

JPMorgan Chase & Co. Credit card department,

Rewards California

I have the - - - - credit card. I keep getting email and mail marketing pieces saying I can get - bonus miles if I refer a friend to open a - credit card, and the friend will get - bonus miles. TWICE I have attempted to submit my husband 's email address into their online form, which is supposed to prompt - to contact him to open his account. He has NEVER received any information about how to open his account. If I call - they say it 's related to the credit card and they ca n't help me. If I call - they say they ca n't help me because they have n't received the request to open an account for my husband ; the only thing Customer Service can do is forward my comment to the Marketing department, which does not accept inbound calls. Needless to say, the Marketing department has never called me back. It seems as though the offer to receive -/- bonus miles is false advertising, because it is n't actually possible to receive the miles because we ca n't open a new account.