Capital One Credit Card Complaint

Customer service / Customer relations

Capital One Credit card department,

Customer service / Customer relations Massachusetts

Capital One is refusing to provide me with my old/last account number. I have spent hours of the phone getting transferred to different departments within Capital One and they said they are not allow to provide that information to me. I need this full number to access - - 's system in order to find an old receipt for a purchase I made using this card. Since it was a secondary card ( it was under my name and social security number, but used by my husband with his name on it -, it is not listed on the old account statements. Only my primary credit card number is listed on the statements.

Capital One customer in Massachusetts
Jul 26, 2016

* Source: CFPB Complaint Database

Capital One response to complaint:
Closed with explanation

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Contact Capital One

http://www.capitalone.com/
(703) 720-1000
[email protected]
1680 Capital One Dr
McLean VA 22102
Capital One
Capital One

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