JPMorgan Chase & Co. Credit card department,
I PURCHASED A TICKET FOR -/-/2016 - - FLIGHT - TO - -, IT WAS CANCELLED AND - REBOOKED ME ON - FLIGHT - TO - -. I ORIGINALLY BOOKED - TO AVOID BAGGAGE FEES WITH MY - CREDIT CARD. I INCURRED $50.00 IN FEES WITH -. - INFORMED ME I NEED TO CONTACT MY - CREDIT CARD FOR REIMBURSEMENT. THE FORM CAN NOT BE COMPLETED ONLINE BECAUSE OF THE - TICKET NUMBER. I SUBMITTED A FEEDBACK REQUEST FROM - ON -/-/16 CASE ID - AND HAVE RECEIVED NO FOLLOW UP. WHEN I CALL THEY CONNECT ME UNTIL THEY CANT CONNECT ME ANYMORE OR THE PHONE DISCONNECTS.
JPMorgan Chase & Co. customer in Delaware
Jul 20, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with monetary relief
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