Freedom Mortgage Mortgage department,
FHA mortgage Loan servicing, payments, escrow account California
Freedom mortgage reported me late on my mortgage when I paid it on time. I paid it near the end of the month but not over 30 days late like it is now reporting on my credit report. This really harms me because I am going through a refinance with another lender and they are helping me save money on my payments. I feel like Freedom is doing this so that I have to stay with them as my servicer. The company that is helping me with my refinance and I have been in contact with Freedom at least over a month with no response.. we keep on getting the run around. My credit score due to this has dropped from -+ to below - which is ruining my credit.
Freedom Mortgage customer in California
Jul 20, 2016
* Source: CFPB Complaint Database
Freedom Mortgage response to complaint:
Closed with explanation
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