JPMorgan Chase & Co. Credit Card Complaint

Identity theft / Fraud / Embezzlement

JPMorgan Chase & Co. Credit card department,

Identity theft / Fraud / Embezzlement New Jersey

I backed a project on - -/-/15 with a proposed delivery date of -. To date I have yet to receive anything despite requests for refund. I turned to Chase bank to dispute the charges on my credit card and was told that due to the time lapse I would not be able to receive my money back. Nothing is in place for crowdfunding which leaves consumers such as myself empty handed. I was not asked for supportive documents, proof of my attempts to contact the company whom I backed. Chase essentially looked at the date of the transaction and denied my dispute instead of looking out for the customer.

JPMorgan Chase & Co. customer in New Jersey
Jul 19, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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