JPMorgan Chase & Co. Bank Account Or Service Complaint

JPMorgan Chase & Co. Bank account or service department,

Other bank product/service Problems caused by my funds being low Florida

Between - - and the - I have had several conversations with JP Morgan Chase employees via their - client line and online secured messages regarding my Over Draft protection for my checking account. On the - and -, my overdraft coverage which is connected to a chase credit card did not work. Apparently an internal payment of $8000.00 was not applied in a timely manner to the credit card and when checks came in they charged me $68.00. I called the customer service line and the young lady that assisted me could not understand why the overdraft coverage did not work. She acknowledged it should have. In an attempt to correct it she de-linked the credit card from my checking and relinked it back. This caused another - charge. Then, without my authority, the bank decided to link it to my savings account. It has been a comedy of errors that has cost me $100.00. In addition, the generic messages that I receive from Chase make no sense and are full of false and incorrect statements. I do n't think its necessarily deliberate so as not to refund these ridiculous fees, but I am starting to doubt their integrity.