JPMorgan Chase & Co. Credit card department,
Payment Due Date was Saturday, - -, and was charged a Late Fee by Chase on Sunday, - -. Made Electronic Payment ( ACH ) on first Banking Day after Due Date, Monday, - -. Like - - Mail, ACH is only 'delivered ' on Banking Days, but Chase - illegally I believe, insists payment must be received on Due Date, even though that is impossible. When I called, Chase said, since it was my first time, Chase would 'forgive ' the - -. It appears Chase actually does n't want people looking into their illegal practice of charging this Late Fee.
JPMorgan Chase & Co. customer in Missouri
Jul 15, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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