JPMorgan Chase & Co. Credit Card Complaint

APR or interest rate

JPMorgan Chase & Co. Credit card department,

APR or interest rate Massachusetts

On my Chase statement closing -/-/2016, I was charged $7.00 in interest. I emailed Chase inquiring about this charge and how the math did n't add up. They relayed their formula to me, which make sense, but not the " Balance subject to Interest ''. Upon inquiring further as to how they calculated it, they provided me with a formula, but not with how they actually calculated it for me. I 'm filing a complaint with CFPB due to Chase overcharging me for interest without justification once I pointed the error out.

JPMorgan Chase & Co. customer in Massachusetts
Jul 15, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with monetary relief

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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