Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

VA mortgage Loan servicing, payments, escrow account New Mexico

I made a payment to Freedom Mortgage on - -, 2016 for my - -, 2016 payment. Freedom Mortgage says my bank - did not pay for insufficient funds. I had sufficient funds in my account on - -, 2016. I made another telephone payment with a representative of Freedom Mortgage on - -, 2016, and today - -, 2016 Freedom Mortgage tells me that my bank - stopped payment. I show no stop payment on my - account. Freedom Mortgage has received two payments from me and has lied about what happened with each payment. I sent a note on a fax cover sheet to Freedom Mortgage not to take two payments from my account. Freedom Mortgage just keeps saying things that are n't true. Also Freedom Mortgage had the wrong address to mail my bill to. I have been with them unfortunately for 16 months and Freedom Mortgage changed my mailing address.