Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Mississippi

Also attached, please find mortgage invoices. Please note the alleged difference in interest rates, yet the monthly obligation remains unchanged as of this date. However, according to bank representatives, the rate was supposed to have been lowered several months ago after I completed the entire mortgage process and was awaiting closing, I was told that I did not qualify for a - loan because my loan was a home equity, and not home mortgage. ( Please see attached email ) As you will note, nothing on my mortgage documents state that it is a home equity ( as I 've been told many times by mortgage representatives and stated on invoices ), but it clearly states home mortgage. Written notification of denial was not received until approximately 3 months after loan application was completed and complaint was filed with CFPD ( credit score in - )