USAA Savings Credit card department,
Unsolicited issuance of credit card
I have had a USAA Master card since 1988. This account has always been in good standing. Recently USAA switched to Visa without my permission or consent. I called USAA to tell them I do not want the Visa and to cancel it. They stalled, put me on hold, switched me to a supervisor who told me if I cancel the card it will hurt my credit score, in essence a coercion tactic. This can not be legal or ethical.
USAA Savings customer in
Jun 30, 2016
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with explanation
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