JPMorgan Chase & Co. Credit Card Complaint

Advertising and marketing

JPMorgan Chase & Co. Credit card department,

Advertising and marketing Texas

I received an offer from Chase - Mileage Plus explorer card that offered - " free '' miles after spending $3000.00 in the first three months. The problem is that I use the internet link to apply and it only offers - miles. I called customer service and they said they were unable to help. They suggested applying and the calling back to get a " premium match ''. I 'm not interested in calling back and begging for the miles.

JPMorgan Chase & Co. customer in Texas
Jun 22, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

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