Checking account Account opening, closing, or management
SunTrust Banks, Inc. Bank account or service department,
Checking account Account opening, closing, or management Maryland
regarding a bussines acount with suntrust bank. i deposited a check on -, and funds were credited to my account. middle of -/-/-, my deposit was reversed. the amount for my deposit was deducted from my account along with fees. there after i started to recieve letters stating that i was being charged with forgory and bank fraud resulting from the deposit i had made on -, and are asking for the funds to cover the reversed deposit again. they included a phone # to call to dispute their claim. i called the # several time, and i was informed that no one in the fraud department could talk to me. they closed my account, and charged me for the returned check deposit again along with fees. i now can not open a bank account resulting from this. i have been at my branch several times and spent several hrs and can not get a resolution.
SunTrust Banks, Inc. customer in Maryland
Jun 16, 2016
* Source: CFPB Complaint Database
SunTrust Banks, Inc. response to complaint:
Closed with monetary relief
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