SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Account opening, closing, or management

SunTrust Banks, Inc. Bank account or service department,

Checking account Account opening, closing, or management Maryland

regarding a bussines acount with suntrust bank. i deposited a check on -, and funds were credited to my account. middle of -/-/-, my deposit was reversed. the amount for my deposit was deducted from my account along with fees. there after i started to recieve letters stating that i was being charged with forgory and bank fraud resulting from the deposit i had made on -, and are asking for the funds to cover the reversed deposit again. they included a phone # to call to dispute their claim. i called the # several time, and i was informed that no one in the fraud department could talk to me. they closed my account, and charged me for the returned check deposit again along with fees. i now can not open a bank account resulting from this. i have been at my branch several times and spent several hrs and can not get a resolution.

SunTrust Banks, Inc. customer in Maryland
Jun 16, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with monetary relief

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