Amex Credit Card Complaint

Billing statement

Amex Credit card department,

Billing statement Virginia

- - ( - ) does not provide their account holders credit card on file with detailed transaction information. The information is batched into single transactions billed to - , - My family just discovered that - - - - has been billing us for over 2 years for hundreds of dollars ... ..all unauthorized. - will only credit 60 days. We had no way of knowing of fraudulent charges based on our American Express charges monthly and this is wrong. Am. Ex & - need to provide detailed transaction reports so a consumer can readily detect fraud. Please help me get credit for the numerous unauthorized transactions from - on our account.

Amex customer in Virginia
Jun 17, 2016

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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