SunTrust Banks, Inc. Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

SunTrust Banks, Inc. Bank account or service department,

Checking account Making/receiving payments, sending money Georgia

COMPLAINT ON BEHALF OF Her name is - - - - Nickname " - '' Home Address - - - - -, GA - Current Address - - - - - - - -, GA - - Case # - - - - - - Police - Phone - It 's urgent and I need some assistance regarding a case of serious Elder Exploitation that I have knowledge of. I have gone to the police and the Elder website hosted by the State of Georgia. This has been going on for more than a year and a half and the victim has been taken for her entire life savings, home and car which she owned free and clear. She signed over a POA to - individuals who have used every bit of her estate for their personal gain ( and I have it in writing their admission of doing so ). Still nothing continues to be done in the way of the police bringing forth any charges.


my email or call. This is a horrifying thing to have happened to this elderly woman who laid in a - home after a - and trusted her entire life savings to these people who were supposed to only utilize her estate for her benefit and uphold their fiduciary responsibilities per the POA. There are also - banks and - brokerage account who FAILED to protect this consumer and I will also be filing FTC and CFPB complaints against each since they did not enforce or protect this person as they are required to per Mandatory Reporting Provisions in - Statutes. The criminals went to the same bank, used the same tellers, same bank personnel at the same location for over a year, draining the accounts and fund, closing CD 's and even purchased a home for themself using a wire transfer from - of the victims accounts.. all by using a POA of a lady who suffered a - and was in a - home. NO ONE ever did - thing, asked - question or did any type of mandatory reporting, reported with a SAR that I '' m aware of, even though many of the transactions were well over - and had many, many ATM withdrawals and debit card purchases that clearly would not have been made by someone in a - home or that someone in a - home would use or need - which seemingly could have been monitored and reported if the bank personnel would have looked at the transactions and used their knowledge of the individuals withdrawals per the POA. Cleary transactions that depleted the entire account balances in record time and clearly NOT done by a person with any regard to upholding their fiduciary responsibility. I called - of the institutions myself to advise them of the abuse and exploitation of the victims accounts, yet the theft continued and the individuals had access to all assets. Please contact me. I know you are extremely busy, so I realize your time is valuable. But, this matter can not continue to exist in our State. I see there are Elder Exploitation laws and agencies that are here to protect our elderly citizens of Georgia, but to this date and after almost 15 months of reporting this incident, still NOTHING has been done to stop these criminals. This - victim that I am aware of will NOT be the last - and I could not in good conscience continue to sit by and do absolutely nothing, because they will move on to the next elderly victim just as soon as they can, because this was simply too easy for them and from my experience NO ONE cares about elderly citizens ... period. If they did, something would have been done to press charges on these felons for theft by conversion and breach of POA fiduciary responsibility. When there is no -

SunTrust Banks, Inc. customer in Georgia
Jun 15, 2016

* Source: CFPB Complaint Database

SunTrust Banks, Inc. response to complaint:
Closed with explanation

Consumer disputes how SunTrust Banks, Inc. handled their complaint

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