Capital One Credit card department,
For my monthly statement with the due date -/-/2016 ( - - through - - ), the new balance was $3000.00. However, Capital One then reported my balance being $3100.00 without notice and added a $59.00 membership fee also without notice, seemingly attempting to put my card greatly over the limit, which brought my credit score down from - to - within the FICO reporting months of - 2016 to - 2016. I have paid $100.00 and the minimum was $97.00. These are unfair practices by Capital One. The should at least warn me when they will add a membership fee.
Capital One customer in Florida
Jun 09, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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