Wells Fargo & Company Mortgage Complaint

Wells Fargo & Company Mortgage department,

Other mortgage Loan servicing, payments, escrow account Massachusetts

America 's Servicing Company ( ASC ) is trying to pull another fast one on me. About the end of - 2016, I received a letter from - -, Senior Vice President of ASC. Basically, the letter stated that my mortgage would be going to a new company called - on - -, 2016. Which is the reason I contacted CFPB in the first place. Anyway, since the communication began between myself and - -, - at ASC, his main concern has been for me to call the - people and start sending my payments to them. - - is very disturbed that I will not do it. What happened to the mortgage servicing transfer process? I have not received a servicing transfer notice yet. I have no idea what the effective date of transfer is. As I said, I have not heard from -. I mean, has the transfer of ownership even been recorded on public record? This not being honest with consumers, is a major problem within America 's Servicing Company. They make their own rules. Thanks so very much CFPB staff for being here for America. ASC is also cheating me out of my - Modification Loan. The first page of the Amortization Schedule shows what I should be paying right now. Look at the mortgage statement - 2016. - -, is trying to send me to - paying $740.00, when it should be paying less.