Amex Credit card department,
Billing statement Pennsylvania
American Express is emphasizing a " pay by '' date which is 3 weeks after the statement date. They do list a " closing date '' as well, which is at the required 30 day interval but do not explain what it means. This is misleading and appears to be designed to circumvent the intent of the law. I would ask that this be addressed by the CFPB. - examples ( from different mailings ) are attached to this submission.
Amex customer in Pennsylvania
Jun 07, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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