USAA Savings Credit Card Complaint

USAA Savings Credit card department,

Billing disputes Virginia

USSA has a CD in the amount of $3000.00. Which secures an - - Credit Card. Once again I have made a payment of $2300.00 which cleared the account that on - -, 2016, posted to the USAA account on - -, 2016 but still not showing in the available credit. The reasons stated for payments to be held by USAA are account bring over the limit, account being delinquent, account receiving multiple payments, account delinquent, account over the limit, payment amount history over the limit and or payment returned. I wanted to know which category this account falls into and I was told multiple payments in a short period of time. So my question was you do not want the payment, but prefer that the account goes over the limit, or become delinquent? - then told me that the payment would post at midnight tonight. I asked to speak to someone in the -. I was transferred to - who told me that over the last 6 months the payments have been held. I explained to - that I had filed a complaint with the Consumer Financial Protection Bureau and in fact that the payments had posted to the


are here again. A payment of $270.00 and $500.00 plus was credited to this account during this very time period. When a financial institution can hold payments for all the reasons listed above but none apply to the account in question, and the person reading the notes on the account can disavow the actual transactions in which have taken place leaves questions as to the validity of the account payments being held. I am questioning that validity. Additionally, I also have auto insurance with this same company but in the last 6 months, I have had to call - and had to wait for 3 hours each time. I pay the insurance but could not obtain the services in the initial time told ( 30 minutes ) to be towed. This is a company that projects its services to Veterans, but to what extent are they providing the services they advertise?