Ocwen Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account California
In a nut shell, Ocwen has failed to apply payments and maintain accurate account balances ( which is what the Feds sued them for ... .its still continues to happen ). They charged an exorbitant amount of unauthorized fees for appraisals. They also refuse to give us a copy of our appraisal. Per ECOA by Dodd Frank Wall Street Reform and Consumer Protection Act of 2010 the lender is REQUIRED to send us a copy of our full appraisal. After more than a half dozen requests and having our attorney write a letter they still refuse to send us a copy of our appraisal. They also applied our first - mortgage payments to our account and then reversed one of them out thus NOT GIVING US CREDIT. Our mortgage payment has gone up $700.00 a month over the last - years. They claim due to escrow impounds, although we were assured that all of our past taxes would be incorporated into our loan. We were very cleat why we needed the modification and now we find our monthly payment is $1000.00 more a month than when we needed the modification to begin with. We are n't sure how much longer
they were sued by the Feds and lost for these same business practices? We were absorbed from Litton loan when Ocwen took over their loans. We also had no idea that they were being sued as we made our first loan payment to them. Upon the research I 've done recently it appears that - years after they lost they still continue to conduct business in a way that landed them in court to begin with. Now we risk losing our home again since the payment is nearly $4500.00 a month. We need help from someone that will read this and see that they are still breaking the law and do something about it.
Ocwen customer in California
Jun 02, 2016
* Source: CFPB Complaint Database
Ocwen response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ocwen.com/ |
Phone | (561) 682-8000 |
http://www.ocwen.com/contact-us-business-developme | |
Address | 1661 Worthington Rd Ste 100 West Palm Beach FL 33409 |
Ocwen | |
Ocwen |
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