JPMorgan Chase & Co. Credit card department,
Chase Freedom Credit Card Special Offer Received in the Mail Regarding Balance transfer on -/-/2016, for $14000.00 at - percent interest, - percent transfer fee which totaled to $290.00. I recently received a special offer in the mail for Balance transfer with the above terms. I do not have a problem with the disclosed information or the above terms. What I have a problem with, is the monthly minimum payment rate of - percent of the monthly open balance. This minimum monthly payment of - percent of the monthly open balance was NOT disclosed, which I find to be a deceptive practice. Presently, I am being charged over $700.00 a month for the minimum payment. In my opinion, this is excessive, was not disclosed in the special offer, and when I checked the Chase Credit Card web site, I was unable to find this inflated minimum payment rate. My wife, ---x, with ----t card ending in - had a similar offer, that monthly payment rate is - monthly of the open balance.
JPMorgan Chase & Co. customer in Wisconsin
Jun 02, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |