Wells Fargo & Company Mortgage department,
Other mortgage Loan modification,collection,foreclosure Michigan
See the following attachments regarding the short sale in - for property we owned in -, NY : 1. Letter - from Wells Fargo - Short Sale Approval. 2. - Statement - Wells Fargo - - loan balances shown. 3. - Form - $140000.00 for Mortgage Loan - -. 4. - Form - $79000.00 for Home Equity Line of Credit - -.
we were anticipating the total for the - Forms -, not the total $220000.00. After many transfers to different departments, I spoke to several persons on - -, - requesting proof of how the - Forms - were calculated. I was told that a " Work Order '' would be sent to the department which issued the Forms - so we would receive the information in 10-12 business days. As of - -, - no information has been received from Wells Fargo.
Wells Fargo & Company customer in Michigan
Jun 02, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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