Ocwen Mortgage Complaint

Ocwen Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Michigan

Mortgage Company complaint is with Ocwen Loan Servicing. Back in - of - Ocwen proceeded to pay my homeowners insurance as instructed to do so in contract, with - - -, A check was mailed to - at - - - -, -, Ill. - ; as noted on check # -, dated -/-/- and a copy of which is included with this complaint. ( See attachment ) On the back of this check is endorsement stamp by company - and has a persons signature on it too. Deposited in - - bank. - claims NEVER receiving this check ( for this reason, - cashed it ). So - preceded to notify Ocwen that they still needed payment for the homeowners policy to remain in effect, so Ocwen, instead of telling - that they sent a check to their office in - Ill, they write a second check of $950.00. See attachment, included ). So now I 'm really short funds in my Escrow account with Ocwen. I thought this matter was resolved in -, after much conversations with Ocwen agents concerning this matter. I received my escrow account summary in - of - and notice that my balance is


my escrow account. I just want the $950.00 restored where it belongs in my escrow account so I can have a new escrow evaluation and my monthly payment reduced. Also attached is my first page of my escrow summary for -, which shows Ocwen 's contact info and my loan number with this account.Loan number is also on both copies of the canceled checks. Also attached is a word doc that lists Ocwen agents I contacted recently and the agent at - I talked to that said she would try to locate the check in question and she forwarded a copy to agent at Ocwen.