Quicken Loans Mortgage Complaint

Other mortgage Loan servicing, payments, escrow account

Quicken Loans Mortgage department,

Other mortgage Loan servicing, payments, escrow account California

I refinanced my house through Quicken Services in 2005 and noticed that the amount of interest paid monthly was the same even though I was paying on the principal even after several years. They explained that this was normal. I later discovered that this was an interest loan that is generally targeted towards wealthy people who make over - a year. I did not want this kind of loan since I have never made this kind of money and now I am told through my legal insurance that these thieves made this the norm and walked away with the blessing of the banking industry. Regardless of the fines that these people supposedly paid I have yet to see any of that money or compensation for their dishonesty. I am a military veteran with over 40 plus years working in - and I do not make that much money. Please help. I am attaching the loan document from Quicken.

Quicken Loans customer in California
May 28, 2016

* Source: CFPB Complaint Database

Quicken Loans response to complaint:
Closed with explanation

Consumer disputes how Quicken Loans handled their complaint

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