Wells Fargo & Company Mortgage department,
Other mortgage Loan modification,collection,foreclosure New Jersey
Although this complaint had been answered after a long delay, I would like to place it record to demonstrate continued deception and fraudulent tactics used by Wells Fargo towards servicing my loan. During a call on - -, - with a Wells Fargo representative advised me that the " - - '' attorneys were appointed by the State of New Jersey and Wells Fargo has no control over them. I sent in an inquiry to Wells Fargo on - -, - seeking clarification. On - -, -, - - called me to state that attorneys represented Wells Fargo but he would not be able to provide confirmation by mail before - -, -. There was a two week lapse in receiving confirmation and Wells Fargo finally acknowledging that - - were retained by Wells Fargo. I believe this was another deliberate misrepresentation by Wells Fargo to delay the processing of information and prevent request for further information from their retained attorneys. The confirmation was finally mailed out - -, -. I believe they intentionally mislead consumers by such instances of false information so that consumer are unable to contact appropriate personell.
Wells Fargo & Company customer in New Jersey
May 26, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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