Ditech Financial LLC Mortgage department,
Other mortgage Loan servicing, payments, escrow account Pennsylvania
I confirmed receipt of my -/-/- payment by the servicer on -/-/-. The payment was not posted that day. I continued to check their website and noted that they did not post the payment until -/-/-. In addition, I received the next monthly payment statement and it listed the effective date of the payment as -/-/2016. During this time, I reached out to the servicer ( via their message center on their website ) three times and received no response except an automated acknowledgement that message was received. My last message was titled as a QWR as I believe the effective date of the posting is in error.
Ditech Financial LLC customer in Pennsylvania
May 26, 2016
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.ditech.com/ |
| Phone | 800-700-9212 |
| https://www.ditech.com/contact-us/home-loan-specia | |
| Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
| Ditech Financial LLC | |
| Ditech Financial LLC |
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