Ocwen Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Ocwen Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

I am Owner of a Unit at the - - at - - - in -- since -. Our - - have every year renewed the corresponding - - Policy on time. Since - thru - I have been paying my monthly mortgage to different Lenders without any inconvenience. Ocwen Loan Servicing , LLC, located at - -- and - - -, -, my current Mortgage Lender over 4 years, after GMAC was on Bankruptcy, demanded on - that my Unit was not covered for any Property Insurance Policy, which was refused & we provided our - Master Policy effective since - - -. Later on -, Ocwen again sent to me different letters ( attached to this Claim ) regarding the same issue and for a forced placed Insurance Policy interior improvements coverage for the period -/-/- - -/-/-. I provided copies of our Condo Master Policy and Certificate of Liability effective - - - from the corresponding Underwriter Insurance Company. We explained my Mortgage was refinance on - and I have no obligation of any additional property coverage other than our Condo Master Policy. Interior coverage is just an option for Home Owners, not an obligation, according to


-, -, just had responded to me my obligation about the Insurance Policy. Finally, Ocwen on -/-/-, illegally deducted from my Escrow Account the amount of $1600.00, which currently is in negative balance so, I demanded to have my records with Ocwen CORRECTED and have de insurance REMOVED, because I do not owe for the forced placed Insurance Policy No. -, - -. - with - - - COMPANY forced and illegally imposed by Ocwen on -/-/-. As I have not been able to resolve this problem by my self, I requested legal services thru an - Law, who has sent several demand letters and Ocwen just has responded requesting additional time, which has been expired without any response. Now, I have found this additional legal resource in order to be investigated this issue because I have found online other complaints against Ocwen ( - ) for Rip-off reports.

Ocwen customer in Florida
May 26, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

Consumer disputes how Ocwen handled their complaint

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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