Ocwen Mortgage Complaint

Ocwen Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account California

I received - letters from OCWEN in - - - Florida requesting that I submit a completed Tax Identification Form -. The requested information was sent along with copies of SS card, loan document statements and a cover letter ( return receipt requested & returned to me ). A follow up conversation revealed their request was satisfied ; they had indeed received the information. Now, two days later I received a phone call from " collection agency '' stating they will be deducting money from my account if form not received. I advised that I will be paying off the loan before their - -, 2016 deadline. This is harassment!