Stellar Recovery Inc. Debt Collection Complaint

Stellar Recovery Inc. Debt collection department,

Other (i.e. phone, health club, etc.) Cont'd attempts collect debt not owed Debt is not mine Mississippi

This complaint is on -. 2 1/2 years ago I called - and ordered service. They shipped me the equipment to hook-up and begin my cable service. When the equipment arrived, I hooked the cable box up as directed, but it did not work. When I called - back, they changed their story. Originally, they said a tech visit was unnecessary b/c the home had previously had -. Now since the box did not work, - wanted to charge me for a tech to come out and they did n't have one available for 2 weeks. This made me angry, because they were wasting my time and this is not was I was originally told when I started service. I shipped the equipment back. Fast forward a few weeks later, I received a bill from - that I owed - dollars. It took me literally 10-13 phone calls to -, requesting that this be taken off, or to speak with a manager, etc. Finally after a few months I went to my local - store and was told that they removed the charges, since I NEVER ACTUALLY HAD OR USED THEIR SERVICE .... EVER!! Now 2 1/2 years later, a collection agency from - pops up on my credit report! I never even received a call or letter from either company notifying me of this debt! My spouse and I are literally in the middle of repairing our credit to buy a house. This is really messing things up for us. To make matters worse, when I called -, they can even find our account using our name or phone number or address. What a waster of my time! This company should be shut down! I would n't use - if THEY PAID ME A $1000.00 A MONTH!! How do I get this debt taken off of my credit report? And can I sue them for falsifying information and lowering my credit score? Thanks.