JPMorgan Chase & Co. Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

JPMorgan Chase & Co. Bank account or service department,

Checking account Problems caused by my funds being low Illinois

A merchant submitted an ACH 2 1/2 weeks after the transaction occurred. The bank reversed all my already posted transactions, apples the two week old transaction then reapplied my already posted transactions charging me in excess of $90.00 in overdraft and will be charging me additional overdrafts for the reversal. When asked, they could not assist. The call was recorded and upon transfer the call was dropped. I then return call and asked them to refer to system notes. Representative advised there were none and that they do not keep account servicing notes. - calls have been recorded by me -

JPMorgan Chase & Co. customer in Illinois
May 21, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with monetary relief

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