TD Bank US Holding Company Credit card department,
Payment made to Target National Bank was rejected due to " insufficient funds ''. A $25.00 refused payment fee was assessed. TNB was informed by me via website, telephone, and secure email that the account normally used for payment was closed due to security breach, and a new account was given to draw payment from. TNB claims this never took place, and refuses to reverse the fee. This is apparently a standard practice used by TNB to generate fees. I have since closed the account, paid the balance ( less the penalty fee ).
TD Bank US Holding Company customer in Arizona
May 20, 2016
* Source: CFPB Complaint Database
TD Bank US Holding Company response to complaint:
Closed with explanation
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