Ocwen Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Ocwen Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Florida

Our clients were extended a loan modification agreement from Ocwen Loan Servicing via correspondence dated - -, 2015. They signed and returned same agreement - -, 2015. The terms set forth in the agreement from payment - to maturity were $2.00, -. Two weeks later, Ocwen sent out clients correspondence with payment changes to $2.00, -. ( Original terms of the mortgage were fixed, never adjustable ). They called Ocwen and Ocwen advised to continue to make the loan modification payment per the agreement of $2.00, -. As directed, payments were continually made per agreement, but all eventually returned. ( I have attached proof of same ). Litigation continued and now they are facing trial. Our client has had a - and are taking care of a - son. Please advise asap as situation is critical.

Ocwen customer in Florida
May 17, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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