Ocwen Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Florida
Our clients were extended a loan modification agreement from Ocwen Loan Servicing via correspondence dated - -, 2015. They signed and returned same agreement - -, 2015. The terms set forth in the agreement from payment - to maturity were $2.00, -. Two weeks later, Ocwen sent out clients correspondence with payment changes to $2.00, -. ( Original terms of the mortgage were fixed, never adjustable ). They called Ocwen and Ocwen advised to continue to make the loan modification payment per the agreement of $2.00, -. As directed, payments were continually made per agreement, but all eventually returned. ( I have attached proof of same ). Litigation continued and now they are facing trial. Our client has had a - and are taking care of a - son. Please advise asap as situation is critical.
Ocwen customer in Florida
May 17, 2016
* Source: CFPB Complaint Database
Ocwen response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ocwen.com/ |
Phone | (561) 682-8000 |
http://www.ocwen.com/contact-us-business-developme | |
Address | 1661 Worthington Rd Ste 100 West Palm Beach FL 33409 |
Ocwen | |
Ocwen |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |