JPMorgan Chase & Co. Consumer Loan department,
Installment loan Managing the loan or lease California
I have a Home Equity Line of Credit with Chase. After I completed a loan modification with my mortgage in 2011, Chase tried to coerce me to do a loan modification on my loan with them. I refused because of the low interest rate. They then repeatedly called me to say I was late or had missed a payment, I knew I had not and when I asked them to indicate when I had been late or missed a payment they were never able to confirm that I was. After reporting to the credit agencies that I had been late 5 times on my monthly payments they forced through a loan modification without my approval and added well over $2000.00 in fees to the loan.
JPMorgan Chase & Co. customer in California
May 17, 2016
* Source: CFPB Complaint Database
JPMorgan Chase & Co. response to complaint:
Closed with explanation
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