Capital One Bank Account Or Service Complaint

Capital One Bank account or service department,

Other bank product/service Making/receiving payments, sending money Alabama

Recently, I received a copy of my credit report. The credit report showed a credit inquiry by the companies listed, and that I do not recall authorizing. I understand this should n't be allowed to put an inquiry on my file unless I have authorized it. I have written Capital One Bank to have the inquiry removed from my credit file, but received no response. I have sent the complaint letter certified mail but I received no response to this issue. I kindly asked the Capital One Bank to forward me documentation that I have had on file or removed it all together. The creditor did not have authorization to inquire into my credit report as a breach may have taken place and my social security # has been compromised. Capital One Bank did not bother to respond or provide documentation that a credit inquiry was authorized by me. I am complaining about the deceptive and unclear authorization form supposedly I received to acquire such inquiry. The creditors have ignored my challenge which I sent Certified Mail Return Receipt Requested


the creditor 's lack of response to a consumer dispute. I am holding my grounds and demanding that the inquiry be immediately removed. I - - give permission and consent to the Consumer Financial Protection Bureau to obtain all - credit reports to verify credit history. RESOLUTION : Would be to remove the inquiry or suppress by law.