Ocwen Mortgage Complaint

Ocwen Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account New Jersey

Ocwen 's letter dated - -, - CFPB case # - responded that they acquired the loan from - -/-/- and that loan originated -/-/- by The - - -. Ocwen further stated that they had mailed 'on numerous occasions ' copies of the stock certificate '. They also stated that original documents were kept by the owner of the loan or trustee for the owner of the loan and that Ocwen did not have the original documents. Ocwen in the same letter attached a copy of a pooling and servicing agreement between - - and - - - - listing - - as the investor. However, in his latest response, they are now stating that they are issuing an affidavit of Lost stock and lease (? ) How is that possible if they were saying that all they had were copies and original documents were with the owner of the loan (? ) investor??


servicing transfer. Multiple associates established the same conclusion. Also, how is that Ocwen produces a pooling agreement between - - and - - - - when neither one of them had been part of the Co-Op conversion nor, again, of their files?. Furthermore, Ocwen first refers - - as the property management and then as the investor. Investors, as far as I have been informed DO NOT get the original loan documents,,, the loan owner gets it and the banks are required to keep them in custody. Per document attached. A record of events as recorded by Ocwen, they did have the collateral file, reviewed it with investors and then returned it to - -/-/- ( custodian ). Why did Ocwen state then that they did n't have the collateral documents and why are they now issuing an affidavit of loss documents? if, again, they originally stated that original documents were never with Ocwen (? ) Why did they return the collateral files to custodian and then claim that they had lost it?