Ocwen Mortgage Complaint

FHA mortgage Loan modification,collection,foreclosure

Ocwen Mortgage department,

FHA mortgage Loan modification,collection,foreclosure Florida

On - -, - I received two ( 2 ) separate letters from - - who represent Ocwen, regarding my complaint to the Attorney General 's Office regarding the loan servicer, Ocwen who wrongfully and illegally taking my property as real estate owned ( - ) since - -, -. There was a foreclosure sale cancellation order that was issued on - -, - [ E-HIBIT A ]. Therefore there was no legal conveyance ( transfer ) of property to have legally allowed Ocwen to have taken my property on - -, - as -. One letter was directed to - - - ( AG ) and I was copied on the letter. The other letter was directed to me only and apparently sent in response to my CFPB complaint and - - - was not copied. Both letters are attached. In the letter to - - - - - stated that " additional information will be provided under separate cover by - -, -, per Ocwen 's request for extension, dated - -, -. I have waited for this additional information and as of today - -, - I have


In the letter to me only and sent to CFPB it stated that on or about - -, - Ocwen received a complaint from me regarding the above-referenced property. This is not a true and factually correct statement. I have been complaining long before - -, -. I have been contacting Ocwen since the day after the foreclosure sale was cancelled on - -, - for which I was told that my property was in their - department. I have contacted Ocwen and made numerous complaints both by phone and by emails. I also received written email from - - - that my property was - [ E-HIBIT E - page - of - ]. Not only was I unable to get a loan modification from Ocwen BUT I was not able to get any assistance independent of Ocwen. Investors that I was working with independent of Ocwen were not able to assist me because the property was listed as being owned by Ocwen and not by me. There were people willing to assist me. After the Final Judgment for Foreclosure was entered on - -, - I received two ( 2 ) different letters from Ocwen on - -, - and - -, - for me to contact their representative for mortgage assistance [ E-HIBIT B & C ]. If Ocwen mistakenly updated its system of record to reflect that Ocwen held the property as - on - -, - then at what point did Ocwen fix a " mistake '' they supposedly made? My first contact to the Bank was on - -, - and I was told that the property was - by Ocwen and I told the representative that that information was not correct because there was a foreclosure sale cancellation order. And if this was a genuine mistake by Ocwen why was it never acknowledged and promptly corrected? For over one and a half years nothing was done to fix said " mistake ''. Instead I was told that the only way for me to ever get the property back in my name was for me to repurchase the property and that the property was listed as damaged and not for sale ; the property was definitely not damaged and I got evicted. After Ocwen took the title to the property on - -, - the property was miraculously not damaged and listed for sale with - - - - who stated that they are " acting as an agent for Federal Loan Mortgage for the above reference property on behalf of the seller ''. [ E-HIBIT D ]. I did submit a loan modification application for this loan on -/-/- even though Ocwen had the property as - and it was not ackowledge by Ocwen. On - -, - - - sent me a loan modification package for me to fill out and to send back to him. How can I legally fill out a loan modification package if I was wrongfully evicted from the property

Ocwen customer in Florida
May 12, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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