Amex Credit card department,
Customer service / Customer relations Michigan
I had a huge issue with American Express for my credit card when I requested to have my name revised and my address updated. 1. I have not receive my new credit card as promised. 2. I have not been reimbursed the expenses I incurred to verify my identity as I told. This is all recorded and I have submitted the invoice as well as the request of a credit for the harassment they incurred.
Amex customer in Michigan
May 12, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.americanexpress.com/ |
| Phone | 800-528-4800 |
| Address | P.O.Box 981540 El Paso TX 79998 |
| Amex | |
| Amex |
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