Ocwen Mortgage Complaint

Conventional fixed mortgage Loan modification,collection,foreclosure

Ocwen Mortgage department,

Conventional fixed mortgage Loan modification,collection,foreclosure Ohio

Due to health concerns I was not able to work my - as strong as possible and due to reduced income I became delinquent on my Ocwen serviced mortgage. In -/-/2015 I continued to work with Ocwen providing them enough documents for a complete package. Recently, underwriting Ocwen declared that my loan modification request would be denied because of too many loans in a certain " investor pool '' having already received a loan modification and therefore they are closing out my case and giving me a denial. Upon conversations with mortgage professionals and visiting a HUD approved housing counselor, everyone said that this was the first time they had heard of this reason for not allowing a loan modification. I would like to have someone follow-up to see if indeed this reason is legitimate.

Ocwen customer in Ohio
May 10, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed with explanation

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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