Sallie Mae Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer keep getting calls about my loan

Sallie Mae Student loan department,

Non-federal student loan Dealing with my lender or servicer Keep getting calls about my loan California

Sallie Mae harrasses people to no end. I have paid my student loan in full and yet they have continued to call me and my cosigner. I was a few days late, but I paid my entire - bill instead of the minimum. They have continued to call every hour on the hour today. I have had 5 calls since I paid. I have called and they say there is nothing they can do. They need to update their systems so that after you pay you stop getting calls from them. This is harassment of my cosigner and I and I am considering a lawsuit.

Sallie Mae customer in California
May 10, 2016

* Source: CFPB Complaint Database

Sallie Mae response to complaint:
Closed with explanation

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