Capital One Credit Card Complaint

Capital One Credit card department,

Balance transfer New York

I have a credit card with Capital One. They made me a balance transfer offer, 0 % for 18 months. On Tuesday, -/-/16, via their website, I requested a check to be mailed to me rather than enter the information for the account ( elsewhere ) I want to pay off. This morning, -, I received an email saying that my loan had been approved and posted to my account. I logged into my account, and saw that indeed my balance had increased by the amount requested. But, I have not yet received or deposited the check. It seemed to me that the loan should not be in effect until I deposit the check. Until then, nothing has really happened.


two weeks for the check to be sent out, but that, indeed the balance posts and the clock starts from the day the loan is approved. Think about it this way. When I bought my apartment, I applied for a loan. My loan was approved. But my loan was not in effect until the closing, when funds were actually dispersed to the buyer. In this case, they are calling it a loan and have started the clock when the check has n't even left their building, let alone disbursed any funds! This ca n't possibly be right. Please make them address this abusive policy for all balance transfer customers.