Ocwen Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Ocwen Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Colorado

I have OCWEN Mortgage Servicing on my loan # - In -/-/- I filed for - - # and as -/-/- it has finished Throughout the BK-- Ocwen never sent me a statement I called a complained every month- to get confirmation on my payment Sometimes they would hold the payment more than 25 days I called a lot- Now that the Bankruptcy is discharge and finished - In -/-/- Ocwen said I had been one month behind with another Servicing company- from that time I am now THREE MONTHS BEHIND every months its now -/-/-- and keep making timely payment- even at a higher amount per their request- Last month I made TWO payment on for $2800.00 the Contact Agent said to get caught up quicker send in another $560.00 and it would make another payment as there is a Suspended Balance ( CREDIT of $ - I make the Payment Collection calls every other day they can not find the payment or when I show it to them they say that is only a partial payment no a full payment That term with - - ID # - I can no longer get ahold of this contact -- - - $ - --/// - -paid by wire transfer- # - That pays for a Shortage?? In -/-/- Payment- -/-/- - - ID I transfer $560.00 with - on -/-/- to The OMBUDSMAN - - - TALK - has been contacted from -/-/- since I ( they tell me ) I am short one payment in the Bankrupted- now I am three The document 's that - - send to me are never the same - and the Collection Department never gets the information to stop calling me- What needs to be done is for an outside FIRM like yourself to help and assist me with Ocwen they have had the upper hand for way to long and I need some help now- - - - - - - -- - -

Ocwen customer in Colorado
May 05, 2016

* Source: CFPB Complaint Database

Ocwen response to complaint:
Closed

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Contact Ocwen

http://www.ocwen.com/
(561) 682-8000
http://www.ocwen.com/contact-us-business-developme
1661 Worthington Rd Ste 100
West Palm Beach FL 33409
Ocwen
Ocwen

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