BBVA Compass Bank Account Or Service Complaint

BBVA Compass Bank account or service department,

Other bank product/service Account opening, closing, or management Colorado

This complaint is about BBVA Compass Bank. I received a car loan with them in - of -. I made every payment on time. I recently bought a new car and was informed that the Compass car loan does not show up on any credit reporting agency. three and a half years of on time payments do not show up anywhere. However, in - they closed a credit card account because they reviewed my credit report on - and it was n't up to their standards. That negative closure shows up on all three reporting agencies but the fact that I have consistently paid 3 times the minimum payment since the closure does not. They only show I pay the minimum payment. I called Compass. Nothing they can do about the credit card. I called about the car loan. I received a message that they had fixed it and I could return to the dealership after - - and it will show up. It does not. it is now - -. They 've done nothing but damage my credit and refuse to show that I have never been late, that I pay more than the minimum on - the car loan and credit card and never even reported the car loan to the credit bureau. They have severely negatively impacted my credit and I have no idea how to get them to fix it.