Review and analysis of over 30 Home Equity Loan Or Line Of Credit complaints against Quicken Loans
Quicken Loans consumers have reported over 30 official complaints related to Home equity loan or line of credit. Out of the 30 consumer complaints against Quicken Loans, 27% were disputed by the consumer (i.e. the consumer was not happy with how Quicken Loans responded to their complaint) and 97% were processed in a timely manner. 0% of consumer complaints against Quicken Loans resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 3% resulted in non-monetary compensation.
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Quicken Loans Mortgage application, originator, mortgage broker May 4, 2016 - My Loan : - at Quicken Loans I originally got started processing my Quicken Loan application with - - ( Mortgage Banker ) and uploaded my Verification of Assets on -/-/2016. However, somehow I lost communication with -, and later on, got in touch with - - ( Mortgage Banker ) on -/-/2016. Next, - - passed me - - ( Client Care Specialist ) on -/-/2016 in entering the Underwriting stage of the loan process. Keep in mind Quicken Loan 's Verification of Assets says this : To close your loan, we need to verify that you have $9500.00 in assets for... |
Quicken Loans Mortgage loan servicing, payments, escrow account October 2, 2015 - I have had an impeccable 10 year history of paying my bills to Quicken Loans HELOC ( I 've always had a very high credit score ). When I received the latest bill, it indicated the previous bill was not paid. The day I read the bill, it was 14 days late. The same hour that I read the bill, I called the billing line to inquire about the situation and to check if there were additional amounts accrued to that bill. I asked the representative on the phone, ( - '' ), if I could just make the payment in full prior to the next due date and I simultaneously asked him when the late payment would be ... |
Quicken Loans Mortgage loan modification,collection,foreclosure June 10, 2015 - The loan is the - mortgage/equity line of credit on a home that is currently under contract and ready to close with short sale approval from the -. We have had an approval from the - mortgage - times that has expired due to the - mortgage delaying the process. The - lender has continually stalled, made unusual requests, and changed the contact person we must deal with - separate times making us start the process over each time. The current person we are supposed to work with will not give us an email address and insists the only way to talk with him is by phone, which furt... |
Quicken Loans Mortgage settlement process and costs April 26, 2015 - We Never received a copy of the appraisal report. The appraisal was done -. The - time he used the wrong comparables. The - time he purposely drove the value down because he was angry for having to come back a - time. Little to no communication from the lender regarding the overall loan. No one explained any of the closing docs. A notary came to the house for signature and tried to explain however he was just the notary and not a licensed professional. He seemed uncomfortable answering questions. Very unprofessional process. ... |
Quicken Loans Mortgage loan modification,collection,foreclosure April 7, 2015 - The Underwriter purposely gave me a non-payable and detrimental repayment option in-lieu of a Loan Modification after my - loan completed a Making Home Affordable Loan Modification. Quicken Loans attempted to take the needed savings from the Making Home Affordable Loan Modification for themselves, even though I am already in a repayment plan with Quicken Loans. They offered me to pay them back at $1500.00 per mo. I presented this option to my HUD Counselor and Financial Adviser and they both agreed that it would put me in immediate default if I sign the repayment agreement. I let Quicken ... |